Service & Repair | Cate Industrial | air compressor sales, parts, rentals

Service and Repairs

Maintenance Programs

Factory Reman

System Audits / Analysis

Installations

Warranty Center

Training

Custom Fabrication

Energy Incentives

Service and Repairs

When Cate Industrial began servicing the needs of customers 80+ years ago, no one could have predicted the technical evolution of the compressed air industry. The development of electronic components, controls, and energy efficient parts has led to highly productive and extremely reliable machines. Even with these advancements in technology, the one thing that hasn’t changed is our commitment to provide expert technical service for the products that we sell.

Our factory trained technicians are committed to meeting the service requirements of our customers. In fact, Cate Industrial Solutions has a fleet of field service tucks and service technicians available 24 hours a day / 7 days a week at our branches in Utah and Idaho. We continually focus on repair solutions for our customer’s service problems and eagerly listen to their changing requirements.

Preventative Maintenance Programs

PackageCARE™

PackageCARE™ represents the greatest value for asset management by transferring operational risk to Ingersoll Rand. We are responsible for scheduled maintenance, as well as using predictive analytics and analytical tools to help prevent unexpected interruptions in your production.

How Is PackageCARE™ Different from Other Extended Warranties?

Preventative and Predictive
Warranties only replace parts after they have failed.

Trustworthy Pricing
Extended warranty service agreements increase in price for parts and service labor at the will of the supplier.

Risk Transfer
Extended warranties typically cover defects in materials and workmanship, specifically excluding wear and tear, corrosion, etc. PackageCARE covers it all.

No Fine Print
The fine print on many extended warranties allows companies the opportunity to deny claims. Additionally, certain aspects of a repair are not covered, such as consumables or travel. With PackageCARE, there’s no fine print.

Flexibility
PackageCARE has more flexibility than an extended warranty. You can add older equipment, dryers and filters, or include a rental compressor.

No Surprises
Most extended warranty contract language states they can terminate for convenience. With PacakgeCARE, we cannot walk away.

No Paperwork Hassles
Extended warranties require you to maintain certain records or submit information to the supplier, otherwise coverage can be denied.

PlannedCARE™

PlannedCARE™ provides predictable, on-time planned services including diagnostics to catch potential problems, before they result in larger headaches.

OEM Genuine Parts
Genuine Ingersoll Rand parts ensure your compressor system operates to its specifications. Non-genuine parts are not optimized for pressure drop, thermal conductivity or Ingersoll Rand's standards, which results in decreased performance and excessive operational costs.

Predictive Diagnostics
Utilizing best-in-class technology and big data analytics, your Ingersoll Rand service provider will deliver additional value with predictive diagnostic reports. Understanding the impact of certain metal content, as well as acidity over time, allows Ingersoll Rand to deliver a condition-based assessment of the oil. When combining the oil analysis trend with vibration analysis trend, the mechanical condition of the airend can be determined.

Trained Technicians
Anyone can turn a wrench, but knowing your technician is factory certified and trained to the highest safety standards allows you to focus on your core business, while we take care of your compressor system.

Maximized Uptime
OEM expertise and early detection of impending problems keep your operation running smoothly.

Lower Total Cost of Ownership
The PlannedCARE program features level, predictable maintenance costs. Genuine Ingersoll Rand OEM parts are optimized for pressure drop and thermal conductivity, ensuring your system operates to specification, lowering

PartsCARE™

PartsCARE™ entitles you to receive genuine OEM parts delivered at an agreed upon price for your routine maintenance requirements. Oil analysis, diagnostics and repair service are available as needed. It includes either automated shipments or reminders to ensure you have met your requirements to keep your compressor operating as efficiently as possible.

Lower Total Cost of Ownership
Generic parts suffer from inferior performance that will cost you more in the long run.

Quality Products
Our ISO qualification and rigorous testing ensure our parts meet exacting engineering specifications.

Engineering Standards with Revision Control
Our philosophy of continuous improvement means you benefit from our ongoing research and development.

Extend Your Coverage
Use genuine Ingersoll Rand parts and enjoy four additional years of coverage on the airend.

Reduce Lead Time and Cost
When you enroll in the PartsCARE program, your parts inventory will be set up in advance to ensure you get the right part at the right time at the right price.

Safety and Risk Management
We design our parts with safety in mind, eliminating any unnecessary risk you may be taking by using unknown generic lubricants and parts.

Trained Experts
Our staff is backed by 145 years of compressed air experience and is available daily for help and advice.

Reduce Lead Time and Cost
When you enroll in the PartsCARE program, your parts inventory will be set up in advance to ensure you get the right part at the right time at the right price.

Authorized Ingersoll-Rand Distributor

Our Services

Service and Repairs

Preventative Maintenance Programs

Preventative Maintenance Programs

PackageCARE™

How Is PackageCARE™ Different from Other Extended Warranties?

PlannedCARE™

PartsCARE™

Factory Reman

System Audits and Analysis

Installations

Warranty Center

Training

Custom Fabrication

Energy Incentives

Schedule a Service

Contact Information

Equipment Information

INVENTORY LINKS

DEPARTMENT LINKS

PAGE LINKS

Our Services

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Service and Repairs

Preventative Maintenance Programs

PlannedCARE™

PartsCARE™

Factory Reman

System Audits and Analysis

Installations

Warranty Center

Training

Custom Fabrication

Energy Incentives

Schedule a Service

Contact Information

Equipment Information

INVENTORY LINKS

DEPARTMENT LINKS

PAGE LINKS